Social outsiders valuable in workplace

dwight

You know that person that everyone in the office thinks is a little odd — just a smidge off-center? The Dwight Schrute of the workplace? (If you can’t identify this person, it may be you). Turns out, that guy or gal is helping you get work done, according to a recent study.

(A)ccording to new research co-authored by a Brigham Young University business professor, better decisions come from teams that include a “socially distinct newcomer.” That’s psychology-speak for someone who is different enough to bump other team members out of their comfort zones.

Researchers noticed this effect after conducting a traditional group problem-solving experiment. The twist was that a newcomer was added to each group about five minutes into their deliberations. And when the newcomer was a social outsider, teams were more likely to solve the problem successfully.

Perhaps those folks just make us want to get out of the room more quickly, cutting down on the cross-chatter and lame jokes that can bog down a meeting.

Don Mecoy
Business Writer



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