Thinking outside the shoe box
Zappos is a leader in online shoes sales, and the company’s success is due to its attention to detail and innovation. In a brief article, Bill Taylor writes of one way Zappos makes sure that it is hiring people who believe in the company:
So when Zappos hires new employees, it provides a four-week training period that immerses them in the company’s strategy, culture, and obsession with customers. People get paid their full salary during this period.
After a week or so in this immersive experience, though, it’s time for what Zappos calls “The Offer.” The fast-growing company, which works hard to recruit people to join, says to its newest employees: “If you quit today, we will pay you for the amount of time you’ve worked, plus we will offer you a $1,000 bonus.” Zappos actually bribes its new employees to quit!
Why? Because if you’re willing to take the company up on the offer, you obviously don’t have the sense of commitment they are looking for.
It’s an amazing offer from a remarkable company. A company, by the way, that expects to generate more than $1 billion in revenue this year. (via Kottke)
Don Mecoy
Business Writer
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[...] is a heart-warming tale of a company that cares about its customers. I’ve written previously here about Zappos, an online shoe retailer, that has some unusual ideas about how to treat its employees [...]