Yesterday I wrote about how some Bricktown restaurants and bars seemed to be playing into the stereotype of Oklahoma City as a town that shuts down at 10 p.m. The following is a response from the owner of Texadelphia:
My name is Manny Leclercq and I am one of the owners of the Texadelphia in Bricktown. I want to first apologize to Steve and the customers who had this experience in our restaurant. It is our policy to keep our doors open to customers past the normal closing time when there are special events that might dictate that, and this should have been one of those events. We are fervent supporters of the Oklahoma City Thunder and have been as excited about the current state of our team and our playoff run, as most of you all are. We are even a proud advertising partner with the OKC Thunder through the Bricktown Association. In the past, we have hosted official Budweiser Thunderstruck Event watch parties, which we promoted through social media, and although this Tuesday’s game was not promoted as one of these events, we should have remained open.
Unfortunately, a critically poor decision was made by someone on our management team in closing down before the end of the game, and we have already address the situation with our team.
As some of you might already know, on many of the evening Thunder home games, we are open 2-3 hours past our normal closing time (as late as 1am at times). With many of the away games, especially during the playoffs, we have remained open past our official closing time when there are customers still enjoying the event. We want to promote the Downtown/Bricktown area as the fun, family-friendly social destination that it is. Texadelphia is uniquely fortunate to have world class sporting events in it’s backyard, and we try to celebrate that with the other Oklahomans who enjoy it as much as we do. Please understand that the poor decision by one of our staff members does not reflect on our true sense of civic pride, and our genuine excitement to actively support our home team and the wants/needs of our customers. We are local owners with strong ties to this city, and we are excited to be doing business here.
I can assure you that this sort of occurrence will never happen again, and we hope you will allow us to prove it at some time in the near future. Our goal is to provide our customers with great food, drinks and customer service, in a fun, social setting, and we fell short in this instance. We are looking forward to watching the Thunder play again this Thursday (and we will be staying open for the duration of the game!)
Texadelphia Social Grill