The Deep Deuce Grill is Back
Crowded first day at the reopened Deep Deuce Grill
A familiar face is general manager – Brad Jackson, who previously worked at the DDG before going to the Mickey Mantle Steakhouse where he worked his way to assistant manager.
Considering the restaurant got hit with a table for 14 on its unpublicized “soft opening,” things went Ok. The wait time was long, but not unexpected, and the food was the best it’s ever been at the Deuce.
The Deuce always had the location and “vibe” nailed down. But in prior years, you either had great food and bad operation (under the first management team), or OK food and good operation (under “Big Will” before he left for personal reasons), or to be blunt, bad food, bad service and bad prices under the final regime (sorry guys, but this is the concensus from most folks I’ve talked to).
I’ve seen some good restaurants with rough openings, notably 1492 and Big Truck Tacos (can anyone remember the two-hour waits at BTT that first week?).
I’d advise if you visit this week, that you go with the same understanding and patience. The menu is completely revamped, and even with today’s bigger than expected crowd, the food was very, very good.
Most imporantly, it appears as if Deep Deuce has its grill and bar back in operation.
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Comments
I’ve been to Deep Deuce many times since the reopening and have always had outstanding service, and the food was great too. My husband ordered the grilled cheese sandwich and loved it. With the new ownership and previous bad rap, Deep Deuce wanted to make sure we were getting the service we deserved. The new GM, not the one mentioned in the article, is always seen there making sure we are treated as we should be. Tending to customer’s needs and listening to any ideas they may have or suggestions on what to bring back from the old menu. BIG kudo’s to him. Deep Deuce made an excellent choice in putting him in charge.
We visited Deep Deuce Grill for lunch on Sunday March 14th. There was only one couple eating when we arrived, and nobody else came before we left. We placed our order and inquired also about dessert, since it wasn’t on the menu. We were told that all they offered was carrot cake. We had eaten here before and loved the chocolate cake, but it’s not offered any more.
After we’d waited 20-30 minutes for our food, the waitress came up and told us that they would not be honoring the gift certificate that I’d laid on the table.
We probably won’t go back.
As with any opening or reopening, there are going to be kinks that need to be worked out. We, as customers, need to understand that and give them feedback so they can work at them. Not every restaraunt that opens is flawless.
Sam, you should have asked to speak with the GM. He would have honored it. Everytime I’ve gone there he’s made sure the customers have a good experience and are satisfied.
I have been a Deep Deuce lunch regular for years, I loved their Cobb salad..I went back to the “New” Deep Deuce today and waited 35 minutes for the worst grilled cheese sandwich I have ever tasted (Mozzarella Grilled cheese with tomato and basil, great concept but they have no idea how to execute it)…the service was horrendous. the place was empty so I am assuming this new incarnation will not play out for long.