Southwest Airlines recently changed the boarding process for parents with small children. Until recently, travelers with children 4 years-old and younger were allowed to pre-board, avoiding waiting in the “cattle call” line with everyone else.
The airline changed that luxury Oct. 2, making these families board after passengers with “A” passes found their seats. Southwest said the change will help the company streamline its boarding process while also giving families more time to grab a last-minute snack or drink in the terminal.
But some parents aren’t hungry or thirsty and instead want Southwest to go back to the old mantra of women and children first.
An East Coast group recently started Stop Southwest Preboard, an online petition asking the airline to change its new policy to the former. The group has a strong message to Southwest Airlines if the company does not rethink its change: “We are parents of toddlers. We fly. And we will be taking our business elsewhere.”
How does the new boarding policy affect you?
Ja’Rena Lunsford, Business Writer