People who are walking around with stiff necks and shoulder problems aren’t necessarily afflicted with a health issue. They’re the one who have been put on hold indefinitely, waiting for a human voice on the telephone so they can report a utility or TV problem. Today I walked around with my chin holding the phone on my shoulder while I loaded the dishwasher, fed the dog, took out the trash, watered the flowers on my deck and washed two loads of clothes.
When a live person finally answered I couldn’t move my neck or remember the question!( I doubt that call was recorded.)